Francisco

Francisco

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reviews (2)

  • Nabil
    Nabil
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    The ship itself was good, but there were several holes in the con. They charged us €670 for 4 hours as a deposit. We were not allowed to swim although this had been clarified beforehand. Furthermore, we were promised 4 rooms and claimed that only 1 room was available for us. They took 30 minutes out of 4 hours before the start to "show" us the boat.
    El barco en sí era bueno, pero había varios huecos en la estafa. Nos cargaron de la fianza 670€ por 4 horas. No se nos permitió nadar aunque esto se había aclarado de antemano. Además, nos prometieron 4 habitaciones y afirmamos que solo 1 habitación estaba disponible para nosotros. Se tomaron 30 minutos de 4 horas antes del inicio para "mostrarnos" el barco.
    Francisco
    Francisco
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    Hello Nabil, we are sorry that you have not understood the fuel issue correctly. In the advertisement we clearly see that fuel is not included in the rental. Normally we do a route where we are not sailing all the time, but we also had to return to port in the middle of the navigation to look for guests that you have requested. Likewise, during check-in we were informed that consumption could reach 400 LITERS, and that the amount would be deducted from the deposit. Regarding the rooms, they are not available on day charter. They can be used to rest if necessary, but not for "private" use. We did not have details of what you expected since on day charters no one ever asks to use cabins. If we had known earlier we would have found a solution or declined the request.
    Hola Nabil, lamentamos que no hayas entendido bien el tema del combustible. En el anuncio tenemos claramente que el combustible no está incluido en el alquiler. Normalmente hacemos una ruta donde no estamos navegando todo el tiempo, pero también tuvimos que volver a puerto a la mitad de la navegación para buscar invitados que has solicitado. Asimismo, durante el check-in hemos informado que el consumo podría llegar a los 400 LITROS, y que el importe sería deducido de la fianza. Respecto a las habitaciones, no están disponibles en day charter. Se pueden usar para descansar en caso de tener necesidad, pero no para uso "privado". No teníamos detalle de lo que os esperabais ya que en day charter nunca nadie pide utilzar camarotes. De haberlo sabido antes hubiésemos encontrado una solución o hubiéramos declinado la solicitud.
  • Becca
    Becca
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    Good welcome by the This is Med team but Disappointed by the condition of the boat. Smelly toilet to the point of making people be ill (not through Being seasick) Fridge door broken - had to use fork to open it Untidy, dirty kitchen - not enough cups for 10 people. Cabins not made up - stained mattress visible Prepaid alcohol forgot to be put on the boat.
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