I think that the ship that corresponded to us is already old and we had a problem at sea, however they responded immediately and came to help us, very attentive and responsible. They refunded our money for the time we didn't use and offered to complete the tour the next day. Despite the problem, I would repeat with them, I give Mario and Mary a 100 note
Creo que el barco que nos correspondió ya tiene sus años encima y tuvimos un problema en el mar, sin embargo nos respondieron inmediatamente y llegaron a ayudarnos, muy atentos y responsables. Nos reintegraron el dinero por el tiempo que no utilizamos y nos ofrecieron completar el paseo el día siguiente. A pesar del problema repetiría con ellos, a Mario y Mary les doy nota 100
Great boat to explore the multitude of beautiful coves around the area. The boat was super clear and in great shape. We enjoyed every minute of it. Mario was very professional and punctual. Thank you!
Excellent experience !
Mario solved everything at the moment he answered all our questions! To avoid problems with the boat!
We will be back ! If you hire for him, be patient for him to respond because you can see that he works hard !!! But he assured that it is reliable that if you hire the day and time that they confirmed, he will be there waiting for you! Thanks for everything !
Excelente experiencia !
Mario resolvió todo al momento respondió todas nuestras dudas ! Para no tener inconvenientes con la lancha !!!
Volveremos ! Si contratan por el tengan paciencia para que responda por que se ve que trabaja duro !!! Pero aseguró que es de fiar que si contratar el día y la hora que confirmaron el estará ahí esperándolos ! Gracias por todo !
Complicated exchanges once the payment was received (the rental company hardly responded to messages),
-not the donut yet claimed, -no hand shower as indicated on the ad,
-and especially boat not at all located in Eivissa but in the North in Sant Antonio de Portmany.
Finally if you plan to go to Formentera, full of gas will not be enough: out of gas for us (it's our mistake)
Échanges compliqués une fois le paiement encaissé (le loueur ne répondait presque plus aux messages),
-pas le donut pourtant réclamé, -pas de douchette comme indiqué sur l’annonce,
-et surtout bateau pas du tout situé à Eivissa mais dans le Nord à Sant Antonio de Portmany.
Enfin si vous prévoyez d’aller à Formentera, plein d’essence ne suffira pas : panne d’essence pour nous (c’est notre erreur)
Mario Ribas
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At all times we were in contact via messages on this page and later via mobile. The boat from the first moment is advertised in San Antonio and not in Ibiza as you indicate. The boat has enough autonomy to go to Formentera and return, but if you plan to do more laps in Formentera, it is normal to control the fuel clock so as not to run out of gasoline. What happened to them and after running out of gasoline and in very bad manners, demanding a solution instantly when we solve it by bringing them gasoline no later than 20 min.
En todo momento estubimos en contaco via mensajes por esta pagina y posteriormente via movil. La embarcación desde el primer momento se anuncia en San Antonio y no en Ibiza como indicas. El barco tiene autonomia suficiente para ir a formentera y volver pero si tienes pensado dar mas vueltas en formentera es normal controlar el reloj de combustible para no quedarse sin gasolina echo que les ocurrio y despues de quedarse sin gasolina y de muy malas maneras exigiendo una solucion al instante cuando lo solucionamos llevandoles gasolina no mas tarde de 20 min.