We are very sorry that you did not like the boat that you had previously seen in photos and where the cabins it had were indicated. We are also sorry that your son is afraid of water.... The problem with the platform was a design error that has been complained to the shipyard and they have taken responsibility. You don't mention anything about the flexibility in giving you fewer days in high season and applying a discount. Nor in allowing luggage to be left early. In any case, we hope to improve. Greetings,

Sentimos mucho que no te gustara el barco que habias visto en fotos previamente y donde se indicaban los camarotes que tenia. Tambien sentimos que tu hijo le tenga miedo al agua.... El problema con la plataforma fue un error de diseño que se ha reclamado al astillero y se ha hecho cargo No comentas nada de la flexibilidad en daros menos dias en temporada alta y aplicando descuento. Ni en permitir dejar el equipaje antes de tiempo. En cualquier caso, esperamos poder mejorar. Saludos,