Cancellation Policy:
Personalised
- Cancellation fee of 30% of the total charter fee will be charged, if booking is cancelled 8-30 days prior to boat embarkation. However, the client reserves the right to reschedule, only once, the same boat trip – experience on a future date, depending on the availability of the vessels and after consultation with the company.
- Cancellation fee of 100% of the total charter fee will be charged, if booking is cancelled in a period less than 1-7 days prior to boat embarkation. However, the client reserves the right to reschedule, only once, the same boat trip – experience on a future date, depending on the availability of the vessels and after consultation with the company.
- Cancellation fee of 30% of the total charter fee will be charged, if booking is cancelled due to weather conditions. However, the client reserves the right to reschedule, only once, the same boat trip – experience on a future date, depending on the availability of the vessels and after consultation with the company.
- We would like to advise you that the company reserves the right to modify the agreed cruise if the weather does not allow a safe passage. In that case, the company can modify the proposed route to another one that is weather protected. Depending on wind conditions the captain may modify the itinerary to make the cruise more enjoyable for the guests.
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.