Help Center

How long does it take to process a refund request?

Once the refund has been confirmed by Samboat's cancellation service, the sum due will be paid within 20 working days.

Our cancellation team make their best to send each refund as soon as possible.

It currently takes around 2 working days for a cancellation request and a refund to be done.

You can contact our cancellation team at or more information about the process of your cancellation.