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What should I do if the owner asks me to pay to him directly for the rental, even though I paid online on the website?

Payment of the rental is made only online, on the SamBoat website. 

If an owner asks you to pay on the spot, you must first inform SamBoat customer service sending an email to

PS: The owner may ask you to pay for extras on the spot at check-in (skipper, compulsory or optional options, etc.)