Cancellation Policy:
Personalised
Cancellation Policy1
Up to 29th of February, 30% of charter price (nonrefundable - down payment but re-bookable ) is held
for any reason of cancelation
60 days and more prior to charterstart, 50% of charter price is held but with the option for rescheduling
during 2024 season upon current availability2
Less than one month (30 days) prior to charterstart, there is no refund. Only in the case of Pandemic
restrictions there is option for rescheduling up to end of 2025 season upon current availability2
1
For all cancellations by client, an additional 300EUR processing (dossier)
costs shall be withheld. If, following cancellation, the boat is chartered at
equal price and same terms, full (or respective) amount is returned to the client,
minus 300EUR processing (dossier) costs. In all cases, any banking costs/fees
are assumed by the client.
2
Each charter is dealt with on a case by case basis. Discussions with regards to
options are to be handled a week prior to the client’s final payment- this is
approximately 5 weeks prior to the start of the charter. If Covid-19 impacts
charter dates, we are willing to offer to change the charter dates to a mutually
decided date within 18 months of their initial charter. If the new date is on
higher rate week then the difference has to be paid be client, alternatively if
new date is on lower there is no legal obligation for refund.
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.